Thursday, November 12, 2009




By Woodrow Wilcox

A senior citizen woman read one of my articles and decided to become a client of the insurance agency where I work. Then, she had a problem with a Medicare related bill not getting paid. Now, her case is the subject of an article by me. The woman is from Munster, Indiana.

The woman phoned me to tell me about the problem. I told her what papers I needed her to send to me for my review.

When I got the papers, I contacted the woman’s insurance company. She has a Medicare supplement policy with United World Life Insurance Company. That is a subsidiary of Mutual of Omaha companies. So, she had a policy with a very good company.

My conversation with a representative of that company revealed that MEDICARE NEVER SENT THE CLAIM TO THE INSURANCE COMPANY FOR PROCESSING.

Medicare goofs like that often. Don’t blame the insurance company for not paying a claim that it never got from Medicare.

How do I help a client in such a situation? I connect the dots that Medicare missed. I sent to the insurance company essential information that I got from the client about the claim. Once the insurance company has certain essential information, it can legally process and pay on the claim.

If Obama and his allies in Congress impose a national health care system like that of Medicare on the nation, then millions more people will start to have unpaid medical bill problems like senior citizens have had for years.

Note: Woodrow Wilcox is the senior medical bill problem solver at Senior Care Insurance Services in Merrillville, Indiana. That is the largest senior citizen oriented insurance agency in the Midwest. For other articles or videos by Wilcox, visit,, and

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Written on November 10, 2009 by

Woodrow Wilcox

Wilcox News Service

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